4.2

St-Jérôme Toyota

450 438-1255
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Last updated: March 24, 2020

COVID-19 | Always available remotely


Following the provincial government's announcement to close all non-essential businesses in Quebec in an effort to limit the spread of COVID-19, St-Jérôme Toyota will be closed until April 13 or until otherwise indicated by the authorities.

Please note that all appointments scheduled during this period, both for sales and for service, are canceled. Our team will communicate with affected customers as soon as activities resume, to offer them a new appointment.

To schedule a service appointment after April 16, complete the online form available here.

Our virtual showroom obviously remains open during the closure of our physical facilities. Our advisors remain available virtually to:

  • answer your questions about our new and used vehicles
  • send you photos or videos of the vehicles
  • provide pricing and financing information offered to you

Mechanical emergency | Parts and Service Departments


In order to continue supporting people offering essential services, our Parts and Service departments are available for emergency appointments.

To book an emergency appointment, contact us at:

438 821-6581

bdc@stjerome.toyota.ca

Financial information for our clients


During this unprecedented situation, we are also aware that many of you may experience financial difficulties and/or seek information for financial assistance. Here are some frequent questions:

  • Can I postpone my car payments?

Financial programs and loans vary from one financial institution to another. In each case, the institutions invite you to contact them to ask them your questions or reach an agreement.

  • How do I contact my financial institution?

Toyota Financial Services is also available to assist you in these exceptional circumstances by offering reduced payments to customers on a case-by-case basis. Customers can request relief from payments by calling the Toyota Financial Services customer service center at 1 800 661-3062. If you need more information about your account, you can log in to the Toyota Financial Services customer portal and access your account from the comfort of your home. It's fast and accessible every day, 24 hours a day.

Toyota Financial Services: 1 800 661-3062
Scotiabank: 1 (800) 790-7979

TD Bank: 1 (866) 694-4392

BMO (Bank of Montreal): 1 (800) 665-9665

BNC (National Bank of Canada): 1 (888) 835-6281

CIBC: 1 (877) 454-9039

Desjardins: 1 (800) 224-7737

Industrielle Alliance Financement: 1 (855) 684-5515

RBC (Royal Bank of Canada): 1 (800) 769-2511

If you are not sure which financial institution is financing you, we invite you to consult your purchase or lease contract given when you took possession of your vehicle or to contact us.

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Business hours

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  • Parts
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